FAQs
What is Permanent Residence?
What is a PR Card?
What is the Residency Obligation?
Renewing/Replacing a PR Card
How do I renew my PR Card?
How do I replace a lost or stolen PR Card?
I never received my first PR Card
How much does it cost to get a Permanent Resident Card?
How long does it take to get my Permanent Resident Card?
How do I get my PR Card urgently?
How do I get my Notices of Assessment from CRA to submit to IRCC?
My Application Was Sent to “Secondary Review.” What do I do now?
PR Card Issues
I’m outside of Canada without a PR Card. How do I get back in?
If I don’t have a valid PR Card, am I still a Permanent Resident?
How Can I get a Permanent Resident Travel Document?
What is the Residency Determination?
Can I lose my Permanent Residence status?
Get Your PR Card
Prove Your Status in Canada and travel outside of the country
We’ll review your application for accuracy and completeness and file it with Citizenship and Immigration Canada (CIC).
Do you have more questions?
We’re here to help!
Hours of operations
Walk in: Monday-Friday 9:00am – 5:00pm ET
By Phone: Monday-Friday 8:00am – 6:00pm ET